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Your privacy terms before opening an account

No Comm Baccarat, Plinko, Football Studio and Cash Rocket sit behind one account, and this Privacy Policy explains how data linked to that account is collected, used, stored…

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CONTACT ROUTES

Reach us about privacy matters

If you want to ask about this Privacy Policy, correct account data or request access to records linked to your account, contact us through the account…

Privacy email Send privacy questions to the email shown in your account area and include your…
Live chat privacy request Chat can receive a privacy request, confirm the account owner and pass the matter…
Document update help If a verification document or contact detail needs correction, tell us which field is…
ACCOUNT CARE

How we handle your account data

Our privacy handling is built around account access, wallet records and support contact. We separate public browsing data from account data, limit staff access to the task being handled and record changes…

Data collected

When you create an account, we collect details you provide, device signals, login records and wallet activity. We use them to run account checks, secure access and respond when you ask us to amend your data.

Cookie control

Cookies help us keep your session active, remember language settings and measure page errors. You can adjust browser settings, but some account pages may ask you to log in again when cookies are cleared.

Payment records

Touch 'n Go, GrabPay, Boost dan FPX receipts may show account identifiers, time stamps and transaction status. We keep those records to reconcile wallet entries, answer your questions and meet account-check requirements.

Access security

We monitor unusual login patterns, password reset attempts and device changes. If a sign-in looks different, we may ask for another check before showing wallet or personal data in your account.

Retention schedule

We keep account and transaction records only for business, legal and dispute needs, then remove or anonymise them when no longer required. Retention periods may differ by data type and local requirement.

Your correction request

If your name, contact detail or account record is wrong, ask us to amend it. We may request proof before changes are made, so another person cannot alter your data without permission.

Privacy questions before you join

These questions explain how the Privacy Policy applies when you browse, open an account, verify details or contact us. They focus on what data is collected, why it is used, how long it may be kept and how you can ask for changes. If your question involves account ownership or wallet records, we will confirm your identity before discussing personal data. Access depends on local law and is available where local law permits.

It covers data you provide, such as name, phone number, email and verification documents, plus account activity, device signals, cookie IDs, login records and wallet transaction details linked to your account.

We collect it to create and manage your account, secure sign-ins, process wallet requests, respond to support messages, check unusual activity and meet legal or operational duties connected to the service.

Payment records are used to match deposits, confirm transaction status, reconcile wallet entries and answer account questions. We do not use those receipts to sell your personal data to unrelated parties.

Yes. Contact us through your account area and state what you want to see or amend. We may ask for proof before sharing or changing data linked to your account.

We keep data for as long as needed to run your account, answer disputes, meet legal duties and maintain accurate records. When data is no longer required, we remove or anonymise it where practical.

Our cookies support session security, language settings, error checks and service measurement. You can clear them in your browser, but some account pages may require a fresh login afterward.

Use the email or chat route shown inside your account area. We confirm your account before discussing personal data, then route the request to the team member handling privacy matters.